Gaming is for fun, not stress. 22bed believes responsible gaming is essential for every member. We're committed to helping you enjoy gaming in a healthy, controlled, and safe way.
Our Core Principles
Online gaming and betting are a popular form of entertainment for millions of people. But like any form of entertainment, it's best enjoyed within healthy boundaries. At 22bed, we believe that Responsible Gaming A habit, not a rule — it's a way to maintain your quality of life.
Bangladesh's online gaming community is growing fast. Thousands of new members join 22bed every day. The wellbeing and financial security of every member in this community matters equally to us. That's why we've built Responsible Gaming into the very foundation of our platform from day one.
Responsible gaming means playing with awareness, respecting your limits, and taking breaks when needed. 22bed's responsible gaming policy is built on international standards, so every member can enjoy gaming while staying in control. We're here for you — not just for the game, but for your overall wellbeing.
Keep in mind: Gaming is entertainment. Never bet with money set aside for bills, and never chase losses by placing bigger bets to try to win it back.
Gaming addiction doesn't happen overnight — it develops gradually. That's why it's important to stay aware from the start. 22bed encourages you to monitor your own gaming behaviour and seek help when needed.
If you notice any of the following signs in yourself or someone you know, it's time to take them seriously:
If you regularly experience three or more of the above signs, contact the 22bed support team immediately or activate self-exclusion.
Every member on 22bed can set personal limits on their gaming activity. These limits help you build responsible gaming habits and stay in control.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Set a maximum amount you can wager within a given period before you start playing. This protects you from significant losses and helps you stay calm and in control.
Set a limit that automatically stops your gaming session once you've lost a specified amount. It's a safety net that protects you from bigger losses.
Decide in advance how long you'll play in one session. Once the time is up, the platform will automatically alert you or log you out.
You'll receive periodic notifications reminding you how long you've been playing and how much BDT you've spent.
How to set limits: Log in to your account → go to "Account Settings" → "Responsible Gaming" and set your preferred limits.
Answer the following questions honestly. This is an informal self-assessment — there are no right or wrong answers, just be honest with yourself.
Have you ever spent more than your set budget and felt regret afterwards?
Have you chased losses by placing more bets on the same day to try to win back money?
Have you hidden the extent of your gaming from family or friends?
Do you feel restless or irritable when you're not gaming?
Have you ever borrowed money or used funds meant for essential expenses to fund your gaming?
Do you use gaming to cope with stress or negative emotions?
Do you find it hard to stop gaming even when you want to?
Results Analysis: 1–2 "Yes" answers — Stay cautious and set limits. 3–4 "Yes" answers — Consider taking a break from gaming. 5 or more "Yes" answers — Seek help immediately and activate self-exclusion.
If you feel you need some distance from gaming, 22bed's self-exclusion feature is built for exactly that. Use it to temporarily or permanently close your account for a set period — entirely on your terms.
While self-exclusion is active, you won't receive any bonuses or promotional offers and won't be able to access the platform. Once the exclusion period ends, you'll need to contact the support team to reactivate your account.
To activate self-exclusion: Go to Account Settings → Responsible Gaming → Self-Exclusion → choose your preferred duration. Or contact our support team directly by email.
22bed strictly prohibits anyone under 18 from accessing the platform. Age verification is mandatory during registration, and identity is confirmed through our KYC process.
Our advice to parents:
If you suspect a minor is using 22bed, contact our support team immediately. We'll take action right away.
Asking for help isn't a sign of weakness — it takes real courage. If you're struggling with gaming, 22bed's support team is always here for you.
Live Chat Support
Chat with our team via live chat, available 24 hours a day, 7 days a week. Get instant help whenever you need it.
Email Support
[email protected] — Email us for detailed questions or requests. We respond within 24 hours.
Gaming addiction is a recognised mental health condition. Seek professional help from a mental health specialist. The 22bed support team is always ready to point you in the right direction.
We're committed to more than just your gaming experience — your overall wellbeing matters to us.
Set separate limits for deposits, bets, and session time. Everything is in your hands, at your own pace.
Whenever you feel you need a break, close your account instantly. No hassle, no waiting.
Automatic periodic notifications keep you informed of your time spent and BDT spent.
Our multi-layer KYC process ensures that only members aged 18 and above can access the platform.
Gaming stops automatically once you've lost a set amount — protecting you from larger losses.
Our trained support team is here for you at any time. Don't hesitate to reach out if gaming is becoming a problem.
At 22bed, responsible gaming isn't just a policy — it's part of our culture. Join today and enjoy a safe, healthy, and fun gaming experience.